The Regal Barber

I have been getting my hair cuts here for 7 years and frankly, the customer service and treatment has gone from excellent to mediocre at best over the last 1-2years. The quality of the haircut is good, but the little things are not there anymore. They have forgotten we are the paying customer. An example... today I got a haircut and they did not put a paper around my neck, so I've got hair clippings that went down my shirt. I've also got hair clippings on the outside of my shirt; because they didn't blow the hair clippings out of the hair on my head and no rinse post cut. They didn't ask if I wanted product in my hair and didn't comb/brush it or even ask if I wanted to and left it unkempt and walked away. I've been very disappointed the last few times especially. The staff is also not nearly as friendly as they used to be and they were quite rude the previous haircut as well. I decided to give them another chance today as I've been a loyal customer for a long time... I'm looking for a new place for the next haircut now. Unfortunately I am disappointed.

Unfortunately, this was a 5 star place for my kids haircuts. I had told so many people about your shop and that it was so great. I have watched you take walk ins with only 2 people working many times, but today- it was just not possible. AND I was willing to wait however long we needed. Ended up at another barber that was glad to have my business.

First time here and I def will be coming back and recommending to friends. Really clean place with a chill yet professional atmosphere. Johana was very easy to talk to and she had interesting things to say.plus I got a really good haircut. Thank you