Sofitel Spa

It was my first time visiting the spa. My wife took us there as she is a regular customer and really likes it there. We booked a couples massage with jacuzzi and steam room services. Overall, I'd give it a 6 out of 10. I'll put it down to it being at the start of the year and they hadn't got in the groove yet. The setup for the couples massage was ok, not the best I've seen. We were welcomed into the massage room ahead of being shown to the changing room which was strange. We enjoyed our massages though. After the massage, the masseuse directed us to the relaxation room, but we still had our clothes in hand which wasn't convenient. We were able to negotiate to go to the changing room to drop our things off as we wouldn't be able to relax if we are carrying our things around with us thoughout the spa. After the massage, we went into the jacuzzi, which again was ok, but not great. The water was warmish to cold, but we made the best of the situation.

Bought a voucher for massage +lunch. Voucher said arrive 20 mins early, we got there and found out it actually started 30 mins after the time advertised. So we had to wait 50 mins in the Cafe/tea room and they didn't even offer complimentary drinks (tea). Massage experience was very nice but then we had to wait another 30 mins until they opened the restaurant... And some more until they brought food. This time they comped the drinks. Food was edible but nothing to write home about. Tea room is pretty quirky if you like pink and staff is overall very nice. But wouldn't buy again.