Sandalwood Massage & Bodyworks

If I could give this place a ZERO for their Customer Service I would. I reached out to them for a call regarding a cancellation charge issue and got emails back stating the policy was up to the massage therapist and to reach out to them. The day of my massage the therapist states that it’s the owners policy. I tried reaching out to her to make it right, have allowed plenty of time for a response and have heard nothing. I should have had $$ on a giftcard to help put toward my services but mysteriously had nothing on it when I went to pay. Magically, after I paid for it and after she talked to the owner my $$ was there. You would think no matter who it is whether the owner or the therapist they would help work together to try to make it right and give the best client experience possible. In the end the complete opposite has happened.

I am so happy with my experiences at Sandalwood! As a licensed massage therapist I am picky about my massages and I have been so pleased every session I’ve had with Kayti Clay. I’m sure all of their therapists are wonderful, I’ve just only had sessions with her so far so I’ll talk about that! She is attentive and personable. She seems to know exactly where my pain is and how to help me. She has amazing strength and consistent pressure! She has an extremely intuitive touch. It’s so cool to walk in feeling sore, tired, and not so great, and leave feeling ready to take on the world and be the best I can be! :) Also, let’s talk about this space, it’s so relaxing. Low & warm-lighting, adorable decor, friendly staff, a real polished feel! I also wanted to note that I had a spray tan done here as well, I was so nervous and Tonya Jackson was so good at making me feel comfortable and it was quick and easy! I had a great tan for 2-3 weeks after! Very realistic looking and did not stain my clothes! If you want the full package, definitely book a spa day here!