Nu Essence Spa

I have been going to Nu Essence for close to 10 years. I have never had any bad experiences except for this past year. Apparently they had double booked our couples massage and when they called to tell us they never offered to reschedule or help us out in any way. Even though it was scheduled months in advance and for our 10 year anniversary. They have also done away with the point system and I was never made aware. I had at least 2 free 30 min sessions that were lost due to this. Lastly they have also done away with the free 30 min session with a purchase of an hour session for your birthday week. I had called 1-2 months out to make our birthdays massages and I asked multiple times if they still do the birthday specials and I was told they did. When we went to pay we were told they do not do it anymore and they couldn’t honor it. They did give us 20% off but it was still way more than what we intended on paying. I guess they are under new management and that is why these things happened to us. I just wish there was more communication and accommodations for those of us that have been loyal to them for years. But on the other hand the staff has always been nice and welcoming. We have never had any issues with the staff being courteous.

I've been coming to Nu Essence for years and have always enjoyed it. The atmosphere, the services, and the care is perfect. I had the pleasure of having Lydia as my masseuse this time and I would recommend her over and over again. She was FANTASTIC. She really listened to my body, giving my stress and tension the attention it needed. She recommended things to do at home to further help. Thank you Lydia!!