New Style Salon

The absolute worst haircut I've ever had in my life. I came in on time for my appointment but the woman (I believe her name was Anna) was still busy with her client, and asked me if I was okay with waiting. I said no problem, and I waited for a while but I noticed she wasn't cutting the clients hair, she just kept walking aroundand d talking to various staff members and dissappearing in the back. I ended up waiting over an hour until she reappeared and her previous client said she wanted someone else to fix her hair, that should have been all I needed to realize I should leave. She gets me into the chair and asks what I wanted and I told her I wanted a trim, about 4 inches and to layer my bangs and the sides of my hair. I had hair to my shoulders mind you, and after she was finished I was left with a symmetrical bowl cut up to my ears with no layering and somehow the back was shorter than the sides and my bangs. While she was cutting my hair she was telling me that the previous client was being difficult and didn't know what she wanted, then she proceeds to also tell me she doesn't know how to cut womens hair as her coworker was working on fixing the womans hair. While she was using the scissors she kept tugging and pulling on them and pulled several hairs painfully out of my head, while my hair was bone dry. I could tell halfway through my haircut as soon as she cut basically all the length off the back that I was going to need it fixed but I just wanted to get the hell out of there at this point. She was so distracted with her previous client getting corrected by someone else that she just was not present mentally. She kept looking over to her and making comments about her too me and it was just really inappropriate. I'd love to talk to the manager, I have before and after pictures for you to prove it. I had to go somewhere else to get my hair fixed. It took me two years to grow my hair out and now it's literally all gone. The guy who fixed my hair said she shouldn't be in the business. Terrible experience

The best barbershop I’ve ever been to hands-down, no complaints whatsoever. I would recommend this place to anybody who wants to get a haircut for sure.

Best salon in East Lansing. Stylists are so kind and professional. I recommended this business to all of my friends. I have never had a bad haircut through the 10+ times I have been to New Style. I always love seeing Teddy the dog!