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IVEY
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Services
Acrylic nails Acupuncture Anti-ageing treatments Aromatherapy Aromatherapy massage Back massage Bikini wax Blow dry Body wrap Botox Brazilian wax Bridal make up Chinese massage Decoloration Deep tissue massage Enveloppement Epilation Eyebrow shaping Eyelash extensions Eyelash tint Facial French manicure Gel nails Hair colouring Hair electrolysis Hair extensions Hair straightening Hair threading Haircuts Hairdressers Hollywood waxing Hopi ear candles Indian head massage Laser hair removal Leg wax Lip collagen Makeover Male waxing Manicures Maquillage Massage for men Massage for women Men's hairdressers Mens hairdressers Microdermabrasion Modelage Nail art Nail extensions Oxygen facial Pedicures Permanente Perms Piercing Reflexology massage Shiatsu Styling Sunbeds Swedish massage Tanning Tattoo Thai massage Waxing amincissement brushing chirurgiens esthétiques coloration coupe de cheveux extension des cils gommage hammam masque onglerie/manucure salon de bronzage salon de coiffure sauna shiatsu solarium spa
About IVEY
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Latest Reviews
Austin Scoby
2025-01-31 22:33:52
I had such a great experience at IVEY! From the moment I walked in, the staff made me feel so welcome and at ease. The atmosphere is relaxing, and my stylist took the time to really understand what I wanted. I couldn’t be happier with my cut! Definitely recommend this place
Makenna Shoaff
2024-12-07 23:28:11
I really enjoyed meeting my stylist Jennifer, however my experience was way below standard. My appointment started 40 minutes late as she took a last minute client right before me. I drove an hour for this appointment and was really excited since I hadn’t had my hair done in over a year. I asked for curtain bangs and layers to bring more movement into my grown out bob. I left with a trim and some face framing. It wasn’t even close to what I asked for, and somehow felt rushed while also taking almost 2 hours. The cut and conditioning treatment cost $150 but the service itself was like going to super cuts.
Melissa Cullis
2024-04-18 01:47:36
I went to see Annie about adding soft long layers to my hair. I’ve attached the inspo pic for reference, and pictures of the cut I received. When I went home and washed it, it dried into a more shag inspired cut. There’s a big difference between what I requested and the choppy cut I got. It’s a hard haircut to disguise and my confidence has taken a blow. I spoke to Annie over the phone, and at my mention of the cut being a shag she accused me of further cutting it once I had gotten home and told me she felt I was gaslighting her. This was within the first two minutes of our call and was really jarring. I offered to send her a photo to show what I was talking about but she refused, stating she’d only look in person. Her accusations were uncalled for and disrespectful, and I wasn’t comfortable going back. I then spoke to the owner, Casey, and expressed how upsetting this was to experience. She ignored it entirely, gave no apology, and tried to reschedule me, even though it was obviously an issue that affected me wanting to return. I understand their policy requires them to look at the cut in person, but nobody would want to go in after being called a liar and a gaslighter. I said I was uncomfortable seeing her for my hair if she thinks this kind of treatment towards a client warrants no apology from the business. She came back with “our policy does not include refunds for non apologies.” Overall, I’m shocked at the lack of professionalism and unnecessary snarkiness from the both the stylist and owner. Their website states they value creating a safe and comfortable environment for their clients, and review responses say that they hold their guest experiences to a very high standard. This could not be farther from what I experienced as a disappointed yet polite customer. Accusing clients of gaslighting and lying does not foster this kind of “safe” environment, and refusing to apologize for this kind of experience does not make customers trust you and want to come sit in your chair. I feel like this could have been avoided with a genuine apology on behalf of anyone involved.
Contact Details
100 South 4th Avenue
Ann Arbor, Washtenaw County
48104
Opening Hours
Wednesday 10:00-19:00
Thursday 10:00-19:00
Friday 10:00-19:00
Saturday 10:00-17:00