Infinitee Salon & Spa

The stylist was very cordial from beginning to end as she helped me understand different procedures and treatments. My stylist asked before she did anything to my hair if it was okay if she clipped my ends for example. She wanted me to have a good experience. I appreciated being served by her.

I made an appointment with a stylist here for my daughter she literally texted me about 40 minutes before the appointment saying she was sick and had to cancel and to reschedule the next day. The next day I sent the young lady a text hours before the appointment to ensure that we were still on and it took her hours to respond and yet again right before the appointment she said her kid was sick. Not saying that she was lying but the lack of communication is extremely poor. Understanding and knowing that my little money wouldn’t probably not make a difference to her but word of mouth is powerful. And I definitely would not recommend making an appointment with this particular stylist. I asked the girl the night of the original appointment if there was someone else that could fit me in and she said no. I will not be scheduling an appointment with this salon again and no its not every stylist there but she definitely set the tone for how I would like to move forward in conducting business and that’s not to give them mine. I took my daughter to another salon where they got her in and were courteous and professional and didn’t have any excuses. It’s a shame because this girl was highly recommended by a close relative and the experience was horrible.

I live in the DC area but was visiting my parents in Ohio and desperately needed my hair washed and styled. After research, I found Infinitee Salon online and decided their site was the most professional out of the those I visited. As a result, I booked an appointment which was easy and the receptionist was nice and pleasant. On the day of my appointment, I was greeted by a very friendly receptionist, and waited less than five minutes before I was led to the shampoo bowl. My stylist did a great job with my wash and also conditioned my hair under a dryer which I loved! Next, I was moved to get my hair rolled and this is where I thought there maybe an issue, my hair is natural meaning no perms so I was anxious, but after talking with my stylist we decided on an alternative approach to my hair. I end up getting my hair blow dryed with minimum heat used and then flat ironed with a slight curl. Because the stylist took extra care on each strand of my hair, it turned out fabulous and lasted even in the heat. I received several compliments the days following my visit and will definitely return. For those that had bad reviews, I think it's because he/she likely didn't express want they wanted upfront. I personally found my stylist easy to talk to although it was first visit to the salon. Thank you Infinitee Salon, I'll return when I return for visits to Ohio.