Purity Spa at London Hilton

When I originally booked my appointment for Purity Spa I was very excited expecting a beautiful spa seeing as it was part of the famous Hilton on Park Lane. Unfortunately, my first impression was more similar to the beauty room at my local Fitness First. Walking past the gym (about six machines) and I was directed to wait on seats in the nail bar area which was very untidy with empty glasses an bottles of champagne lying about. The staff were pleasant but very dsorganised and told me that they had double booked my manicure so could nt do it on the day. I was very disappointed as I booked three weeks earlier! The facial was fine but the thearapist left the room a few times so it wasn't very relaxing.

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