AquaCity

So we didn’t stay at the hotel but we went there for an all day trip. We have bought a vital ticket which is 24 Euros for 6 hours and we went there with our two children 3 year old and 8 months old. We were told at the gate that we cannot take the pushchair with us as this has been in the Aqua city rules from that day that no pushchairs are allowed in there. So we have got tickets but we cannot go in there. My daughters still sleeps during the day and obviously she isn’t walking yet so what to do how we can be there without a pushchair-it’s impossible. So we have called the manager and she told me that there is no way we can take the pushchair with us, my 3 year old started to cry because he thought that we are not going in and he was waiting for that day for over a month. So I said to her that we are going in and I will use the pushchair and also I asked her where is that new rule , where can I find in writing and she told me that she can’t find it-ridicules!!!! So we went in and on the end she told me that if we will unfold our pushchair there she will get some people who will take it from me and destroyed my pushchair- what the hell is that-customers service in Slovakia like always excellent. No way we are going there again. And I will make sure that every parent from Europe will see my review! Good luck AQUACCITY in POPRAD .

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